How to install and update a computer driver. ![]() Make sure you have the latest drivers from your mouse manufacturer. Update drivers and uninstall older driversīecause drivers control how the mouse interfaces with the operating system, if the drivers are bad, the mouse won't work properly. Try disconnecting these devices to make sure they are not causing the problem. If you have other input devices, such as another external mouse, graphics tablet, or keypad, connected to your computer, it may cause interference.
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